Domain Names: do you own your website address?

A new client of ours who was having troubles with their past IT people found out the hard way that if you let someone register your domain name for you, it may not actually belong to you — even though you are paying for it.

A domain name (such as losangelescomputerhelp.com) together with the "http" part, makes a website address: http://losangelescomputerhelp.com.

Domain names must be registered with an Internet registration service such as GoDaddy.com or Register.com, with the name and contact information of the owner. Technically speaking, you don't purchase the domain name; you register it for a year or more.

My new client's website was registered by the past IT people to themselves, not to the client.  And when we tried to get the domain name transferred to the client as its rightful owners, the old IT people held the data needed to transfer it over the client's head, demanding payment for shoddy work they'd never finished.

If you have someone else setup your website, you need to have a pre-existing agreement with them that, no matter what occurs — you own both the website and the domain name.  Lock, stock and barrel. If you don't, you may have one heck of a time trying to get ownership of it later. Or maybe you'll just get lucky.

Here's how you can check to see if you really own your own domain name:

  1. Go to http://network-tools.com
  2. Enter your domain name in the field where you'll see a set of numbers
    (It's your current Internet address).
  3. Click on "Whois"
  4. Read the resulting page, looking for your organization's name.
    If it's not there, do you recognize the name that is there as the owner?

If it's not you, you need to talk to them.  Now.

If they refuse to transfer ownership of your domain name to you, then you can go to the domain name registrar listed there (such as GoDaddy.com or Register.com) and request that ownership be transferred to you. Be prepared to back up your claim though, with as much documentation as possible — this is a legal issue.

Thanks to Diane of DianeV. Web Design Studio for guidance on this one!

Cheers!
Dan Renner, Editor
Los Angeles Computerhelp Computer Networking News

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